ArtRewards is committed to making the world of original art accessible to everyone. We believe that browsing, collecting, and selling art online should be a welcoming experience for all visitors, regardless of ability or the technology they rely upon. This statement explains our approach to digital accessibility, the standards we strive to meet, where we know we need improvement, and how you can reach us for support.
Our Commitment to Accessibility
We want every visitor to navigate ArtRewards with ease, dignity, and confidence. Accessibility is an ongoing responsibility rather than a one-time effort, and we continually work to improve how the platform performs for people who use assistive technologies or experience the web differently.
Our aim is a platform that is perceivable, operable, understandable, and robust for the widest possible range of users. As the platform evolves, accessibility remains a consideration in how we design, build, and refine each part of the experience.
The Standards We Aim to Meet
We design and develop ArtRewards with established accessibility principles in mind, guided by the internationally recognised Web Content Accessibility Guidelines (WCAG). These guidelines set out how to make digital content more accessible, and they inform the way we approach our work.
In practice, this means we aim to provide:
- Content that can be perceived through more than one sense, with text alternatives where appropriate
- Functionality that does not depend on a single mode of interaction
- Clear, consistent navigation and predictable page behaviour
- Information presented in a structure that assistive technologies can interpret
We treat these guidelines as a standard to work toward across the platform, and we measure our progress against them as we make improvements.
Assistive Technologies and Practices We Support
We strive to ensure that ArtRewards works well with the tools and practices that many visitors depend on. Our ongoing efforts include support for the following:
- Keyboard navigation — core areas of the platform can be navigated without a mouse, using a keyboard alone to move through and interact with content
- Screen reader compatibility — we aim to structure pages and label elements so that screen readers can convey content meaningfully
- Text contrast — we work to maintain sufficient contrast between text and background, so content remains legible and comfortable to read
- Descriptive text alternatives — where appropriate, we provide text descriptions for non-text content, helping convey visual information through assistive technology
- Clear page structure — we use headings and a logical reading order to help all users, including those relying on assistive software, understand and move through each page
- Resizable text — content is designed to remain usable when text is enlarged through standard browser settings
We continue to test and refine these areas as part of our commitment to an inclusive experience.
Known Limitations
We believe in being candid about where the experience can still be improved. While we work toward full accessibility across the platform, some areas may not yet meet every standard we aspire to.
Known limitations may include:
- Certain interactive features or third-party components do not yet fully support all assistive technologies
- Some older content that may not include complete text alternatives
- Occasional inconsistencies in navigation or labelling as parts of the platform are updated
We are actively working to address these areas, and we treat each as a priority for ongoing improvement. If you encounter a barrier that is not listed here, we would genuinely like to know about it.
Requesting Accessible Alternatives
If any content or feature on ArtRewards presents a barrier, you are welcome to request an accessible alternative. We are glad to help you access the information you need in a format that works for you.
To make a request, simply contact our team and let us know:
- The page, content, or feature you are trying to access
- The difficulty you encountered
- The format or alternative that would help you
We will do our best to provide the information or assistance you need promptly and courteously.
Reporting an Accessibility Issue
Your experience helps us build a better platform. If you encounter an accessibility barrier, a difficult-to-use feature, or content that does not work well with your assistive technology, we encourage you to let us know.
When reporting an issue, it helps to include:
- A description of the problem you experienced
- The page or area of the platform where it occurred
- The device, browser, or assistive technology you were using, if known
- Any other detail that would help us understand and reproduce the issue
The more you can share, the more effectively we can investigate and resolve the matter.
Your Feedback Shapes Our Progress
We warmly welcome your feedback on the accessibility of ArtRewards. Every report and suggestion helps us understand how the platform performs in practice and where our attention is most needed.
We review the feedback we receive and use it to guide our ongoing improvements. Accessibility is a shared journey, and your insight is among the most valuable resources we have for making the experience better for everyone.
How to Reach Us
If you have an accessibility question, a request for an accessible alternative, or an issue to report, our team is here to help. Please reach out, and we will respond with care.
- Email: info@artrewards.net
- Phone: +44 20 4620 4141
- Post: 120 Vinderen, 0319, Oslo, Norway
You are also welcome to contact us through our support page, where our team is ready to assist.